Refund policy

Return & Refund Policy

At Mainami, we do not offer returns, exchanges, or refunds on any purchases.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or if you received the wrong item, please contact us within 48 hours of delivery at with:

  • Your order number

  • Photos of the item and packaging

  • A description of the issue

Our team will review the issue and work with you to provide an appropriate resolution if applicable.